About us
East London NHS Foundation Trust
We provide a wide range of mental health, community health, primary care and specialist health services across Bedford Borough, Central Bedfordshire, City of London, Hackney, Luton, Newham and Tower Hamlets.
Our Vision
The Trust’s vision is to make a positive difference in people’s lives. We will do this by providing the highest quality mental health, community and primary care to our local communities.
To achieve this and demonstrate our values, we work together as a team with our service users, carers, and partners. We actively make continuous improvements in order to deliver the highest quality services. We encourage research and innovation to find new and better ways of treating people and keeping them healthy and well. We then share what we learn to benefit as many people as possible.
Priorities
Our main priorities in delivering our vision are:
- enhancing service user satisfaction
- boosting staff satisfaction
- maintaining financial viability.
Our Values
The Trust’s values are at the heart of our vision and underpin everything we do.
Our three core values are:
We care
Everyone is entitled to the highest quality care.
We respect
Everyone should be treated with kindness and respect.
We are inclusive
Everyone should have access to our services when they need them, and we actively seek suggestions from all on how we can improve.
Our Strategy
The Trust provides local services to an East London population of 938,000 and to a Bedfordshire and Luton population of 1 million. We provide forensic services to a population of 2 million in north east London to people across Bedfordshire, Luton and East London.
Our five-year strategy takes into account the changing needs and strengths within our local populations, the impact of the pandemic on our communities, greater collaborative working between local health and social care organisations and the views of local people and stakeholders.
It provides us with direction and defines our priorities as an organisation.